Shipping policy
Last Updated: September 9, 2026
Thank you for shopping with LittleLace. We are committed to making delivery straightforward and convenient for our customers.
This Shipping Policy applies to orders placed through littlelace.cyou.
1. Free Worldwide Shipping
LittleLace offers free shipping worldwide on eligible orders placed through our website.
There is no standard shipping fee charged by LittleLace for qualifying orders.
2. Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
Delivery estimates begin according to the applicable fulfillment and shipping process for your order.
Please note that delivery times are estimates rather than guaranteed arrival dates unless expressly stated otherwise at checkout.
3. Order Processing
After placing an order, you will receive an order confirmation using the contact information provided during checkout.
Orders may require processing before being transferred to the applicable shipping carrier.
During periods of unusually high demand, holidays, or other exceptional circumstances, processing may take longer than usual.
4. International Shipping
We provide shipping to customers in supported destinations worldwide.
International shipments may be subject to local customs procedures, import regulations, taxes, duties, or other government requirements depending on the destination country.
Where such charges are not collected at checkout, the recipient may be responsible for charges imposed by local authorities, unless applicable law requires otherwise.
5. Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please carefully verify your:
- Recipient name;
- Street address;
- Apartment or unit number, where applicable;
- City and postal or ZIP code;
- Country; and
- Contact information.
If you discover an error after ordering, contact support@littlelace.cyou immediately. We will attempt to assist, but address changes cannot be guaranteed once fulfillment has begun.
6. Tracking
Where tracking is available for your shipment, relevant tracking information may be provided after the order has been dispatched.
Tracking information may take some time to update after a carrier receives the shipment.
7. Delivery Delays
Although our standard delivery estimate is 7–10 days, delays may occasionally occur because of factors outside our reasonable control, including:
- Customs processing;
- Severe weather;
- Carrier disruptions;
- Public holidays;
- Transportation interruptions;
- Incorrect delivery information; or
- Other exceptional events.
If your order is significantly delayed, please contact our support team so we can assist you.
8. Lost or Damaged Shipments
If your package arrives damaged or you believe it has been lost during transit, contact us at support@littlelace.cyou with your order number and relevant details.
We will review the issue and help determine an appropriate resolution.
9. Incorrect or Incomplete Addresses
LittleLace cannot guarantee successful delivery when inaccurate or incomplete shipping information is provided.
If a shipment is returned because of incorrect information, please contact us to discuss available options.
10. Contact Us
For shipping questions:
LittleLace
7415 Airlie Crt
Burnaby, BC V5A 3R2
Canada
Email: support@littlelace.cyou
Phone: +1 604 319-5559
Website: littlelace.cyou